Waikato Pathways College

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Student complaints

Where minor concerns arise, students are encouraged to take a common-sense approach and raise them directly with the relevant staff, with the aim of resolving them at the lowest possible level and without undue formality.

However, where informal discussions have not yielded a satisfactory resolution, or where the matter is more serious, the Student Complaints Procedures provide a more formal process to be pursued. Details of the Student Complaints Procedures can be found at https://calendar.waikato.ac.nz/procedures/studentcomplaints.html

If your complaint has not been resolved under the University process and is of a